Business today is about customer communication and the customer experience. The old ways of having automated customer service lines and outdated support forums are over. Consumers drive the conversation today and urThots is your new 800 number. The Internet has changed the way companies and customers interact and this represents a tremendous opportunity for businesses that respond quickly to customer feedback and communication.
urThots gives your company an opportunity to spread your message to prospective customers as well as existing ones in exciting new ways. Furthermore, customers can use urThots to write about their experiences (good or bad) with your company. This gives you the opportunity to respond accordingly to not only the customer that is writing the thot, but the entire community at large. Handle the responses well, and you've just surpassed the large majority of companies out there today that are non-responsive to customers. urThotsgives you the open line of communication you need to keep existing customers and to win new ones as well. What you do with the opportunity is up to you.